Event noise hotline

Please call the hotline for any concerns around the levels of sound coming from an event.

Phone: 02 9714 7310

Customer payments

Need to make a payment? Complete the online form.

Make a payment

Please check if your question may already be answered in our Frequently Asked Questions.

View FAQs

Parking refunds

If you are seeking a refund of pre-booked parking for a cancelled event, please forward the same email you received confirming your booking, back to: [email protected] 

Note: Due to the large number of refund requests, your refund will be processed in order and may take up to 14 business days.

Sydney Olympic Park Authority

5 Olympic Boulevard Sydney Olympic Park NSW 2127

Mail: Locked Bag 3 Sydney Olympic Park NSW 2127

Phone: Monday - Friday, 8:30 am – 4:30 pm
(02) 9714 7888

Get in touch with the team at the Sydney Olympic Park Authority by filling out the online form or reach out directly.

Contact form


General enquiries & feedback: [email protected]

Media enquiries: [email protected] 

Bookings & site hire: [email protected]

School excursion bookings: [email protected]

Film & photography permits: [email protected]

Government information

For public access requests, please email: [email protected] 

Report misconduct

Email: [email protected] 

Please visit our GIPA page for more information.

Contact Venues

Aquatic Centre

Phone: 02 9714 7500
Email: [email protected]

Contact Aquatic Centre

Archery Centre 

Phone: 02 9714 7502
Email: [email protected] 

Contact Archery Centre

Athletic Centre 

Phone: 02 9714 7501
General enquiries email: [email protected] 
Bookings and sales email: [email protected]

Contact Athletic Centre

Hockey Centre

Phone: 02 9714 7600
Email: [email protected]

Contact Hockey Centre

Sports Halls

Phone: 02 9714 7600
Email: [email protected]

Contact Sports Halls


Phone: 02 9714 7600
Email: [email protected] 

Contact Quaycentre

Event Noise Hotline

Should you have concerns about the level of sound coming from an event, please call the Event Noise Hotline so that sound levels can be investigated and adjusted if needed.

Event Noise Hotline 9714 7310